Last updated: 2026-09-13
1. Acceptance
Welcome to OMIPOKA. Using the Service (including app.omipoka.com, physical NFC cards, and related tools) means you agree to these terms. If you don’t agree, please stop using the Service.
2. Account Use
- You must be at least 13 years old to create an account
- You are responsible for all activity under your account
- Don’t share your account with others
- Notify us immediately of any suspicious activity
3. Your Content
You own the content you create (text, video links, photos, etc.). You grant OMIPOKA a license to store, display, and transmit it solely to provide the Service.
You may not upload: illegal, infringing, fraudulent, harassing, sexual, violent, or hateful content. We reserve the right to remove such content and terminate accounts that post it.
4. Guardian Cards (Medical / Dementia / Pet / Child / Item) Disclaimer
OMIPOKA’s Guardian Card series is an aid for finder-coordinated recovery and emergency medical reference only. It does not replace professional medical diagnosis, police search efforts, or legal documents.
You are responsible for keeping card information accurate and up-to-date. OMIPOKA is not liable for losses caused by outdated or incorrect information.
5. Payment, Pricing & Refunds
5.1 Free Allowance
New accounts can create 3 cards for free. Some card types and premium features (such as Video Gift cards) require a separate purchase.
5.2 Products & Pricing
- OMIPOKA sells on a one-off purchase basis: there are no subscription plans, no auto-renewal, and no recurring charges.
- Items for sale include: physical NFC cards and patches, digital cards, Video Gift cards, card allowance packs, and the optional “Permanent Bind (NFC writing service)” add-on.
- All items are priced and charged in New Taiwan Dollars (TWD). The ”≈ US$” figures shown on the English site are an approximate conversion for reference only, not the amount charged; the amount that appears on your statement also depends on your card issuer’s exchange rate and fees.
- Prices, specifications, and availability are those shown on the page at the time of your checkout. We may change prices or offerings, but this does not affect orders already paid for.
5.3 Payment Methods
- Taiwan: ECPay — credit card, ATM virtual account transfer, convenience-store code payment, convenience-store barcode payment.
- Overseas: PayPal — pay with your PayPal balance, or directly by credit / debit card (no PayPal account required).
- International shipping orders may also pay by offline bank transfer.
- Payments are processed by the third-party payment providers above. OMIPOKA never receives or stores your full card number.
5.4 Order Formation & Delivery
- An order is formed when we receive the payment confirmation from the payment provider.
- Digital items and card allowance are credited to your account once payment is confirmed; physical items ship through our fulfilment process, and we email you the tracking number once dispatched.
- Card allowance is tied to your account and is non-transferable and non-refundable for cash.
- Gift claim codes are valid for 90 days from issue, and email transfer links for 14 days. If a gift is not claimed in time, the card remains with the original purchaser.
5.5 Unpaid Orders
- An order created but not paid for is automatically cancelled after 3 days.
- For ATM transfer or convenience-store code payments, the order is automatically cancelled if payment is not completed by the payment deadline (plus a 1-day grace period).
- An automatic cancellation does not prevent you from ordering again, and no fee is charged.
5.6 Coupons & Discounts
- Discounts are applied as calculated by the system at checkout, on the actual amount paid after discount.
- On a partial refund, the discount is deducted in proportion to the returned items. A coupon that has been used is not returned or reissued after a refund.
5.7 Refunds
Refund eligibility, exclusions, how to request one, and processing times are governed by our Returns & Refunds policy. Note in particular: physical items have a 7-day cooling-off period; the fee for a completed “Permanent Bind (NFC writing service)” is a customised service performed at your request and is therefore not eligible for unconditional return within the cooling-off period (defective goods are covered separately).
6. Termination
You may delete your account at any time in Settings (with a 30-day grace period during which you can cancel).
We reserve the right to suspend or terminate accounts that breach these terms, by legal requirement, or for service maintenance, with reasonable advance notice when possible.
7. Disclaimer
The Service is provided “as is.” OMIPOKA makes no warranties, express or implied, that the Service will be uninterrupted, error-free, or meet specific needs.
To the maximum extent permitted by law, OMIPOKA is not liable for any indirect, incidental, special, or consequential damages.
8. Governing Law
These terms are governed by the laws of the Republic of China (Taiwan). Any dispute shall be brought before the Taipei District Court as the court of first instance.
9. Changes
We may revise these terms. Material changes will be announced via email or dashboard banner, and you may be asked to reaffirm consent.
10. Third-Party Personal Data Notice & User Responsibility
When building a Guardian card (dementia, pet collar, child, medical, item), users may provide personal data of the following third parties on their behalf:
- Family / emergency contacts’ names, phone numbers, relationships
- Names, ages, and health information of those under care (e.g. elders with dementia, minor children)
- Pet names, microchip numbers, owner contact details
- Item card owner / loser contact details (when building an item card on someone else’s behalf)
Users warrant that they have:
- Obtained informed consent from the third party (or their legal representative) before building the card;
- For minors’ data, obtained consent from the legal guardian;
- For data of persons with dementia or other legally incompetent persons, obtained consent from their legal guardian;
- For pet information, that it was provided by the owner or lawful caretaker;
- Accepted full responsibility for any dispute or damages arising from a failure to obtain valid consent. OMIPOKA bears no joint liability.
OMIPOKA reserves the right to take down the relevant card’s public page without user consent upon receipt of a third-party objection.
11. Contact
Questions: support@omipoka.com
